ONGOING SUPPORT

A website isn't a one-time job. It's a living system that needs care.

Most Nigerian businesses launch a website and forget about it. Six months later, it's slow, broken, or worse — hacked. We keep your site fast, secure, and up to date — every month — so you can focus on running your business.

From ₦50,000/month • Cancel anytime • Based in Osogbo

Website support by OneStackDA
Your website, always running — monitored 24/7

The Problem

What happens when a Nigerian business ignores their website for months.

01

It slows down — and you don't notice

Google and your visitors both notice. Slower sites rank lower, and every extra second costs you conversions. But you won't know until you check.

02

Security holes open up

Every day your site runs on outdated software is another day attackers look for a way in. Most Nigerian SME sites are hacked through known, fixable vulnerabilities.

03

Content gets stale

Prices change, staff change, services change — but your website still says 2023. Customers lose trust when what they see online doesn't match reality.

04

Nobody's watching

If your site goes down at 2 AM on a Saturday, you find out when a customer tells you on Monday. By then, you've lost bookings, enquiries, and revenue.

What We Do Every Month

A proactive support plan that keeps your site healthy — not a reactive emergency service.

Maintenance

Software updates, plugin updates, bug fixes, and small content changes — all handled before they become problems.

Software + plugin updates
Bug fixes
Content updates (up to 2 hours/month)
Backup management

Security

Active protection against malware, brute-force attacks, and known vulnerabilities — plus a fast recovery if anything goes wrong.

Malware scanning
Firewall monitoring
SSL certificate management
Emergency recovery

Monitoring & Optimization

Uptime monitoring, speed checks, and monthly improvements to keep your site performing — with clear reports so you can see it.

24/7 uptime monitoring
Speed optimization
Analytics review
Monthly reports

What You Get Every Month

Concrete deliverables — not vague promises.

Fast Response

Under 4-hour response time during business hours. Under 24 hours on weekends.

Security Updates

Applied as soon as they're released. No waiting for a scheduled window.

Uptime Alerts

We know before you do if your site has an issue. Usually before you wake up.

Daily Backups

Off-site backups so nothing is ever truly lost — even in the worst case.

Monthly Report

Plain-language summary: what we did, what we found, what to improve next.

Direct Access

You talk to the developer. No ticket systems, no account managers, no delays.

Content Hours

Up to 2 hours/month of small changes — update text, swap images, add pages.

Emergency Line

WhatsApp + email. If your site is down, we drop everything to bring it back.

Who This Is For

Support plans make sense for any business that depends on its website to make money.

Real Estate Agents

Property listings, enquiry forms, and pricing update constantly. You need someone to keep them current.

Hotels & Resorts

Bookings run 24/7. If your site goes down for 3 hours on a Friday, you've lost more than your monthly support fee.

Restaurants & Lounges

Menus change weekly. Prices change monthly. Photos need refreshing. All of it needs to be handled fast.

Service Businesses

Consultancies, clinics, salons, professional firms — anyone whose customers find them online first.

Simple Pricing

Three plans. Cancel anytime. No long-term contracts.

Essential

₦50K
Per month
  • Software + security updates
  • Daily backups
  • Uptime monitoring
  • 1 hour content changes/month
  • Monthly report
  • Email support
Get Started

Premium

₦200K
Per month
  • Everything in Business
  • 6 hours content changes/month
  • Priority emergency response
  • Google Ads monitoring
  • Conversion optimization
  • Monthly strategy call
  • 2-hour response time
Get Started

Common Questions

What Nigerian business owners ask before signing up.

What if I don't have a OneStackDA website?

We support sites built by us, but we also support sites built by other developers — WordPress, custom code, whatever. As long as we can access the code and hosting, we can support it.

What counts as "content changes"?

Text updates, image swaps, price changes, adding new pages (up to a point), fixing small layout issues, updating forms, and anything else short of a full redesign. If it takes under 30 minutes, it's included.

Do you have a long-term contract?

No. Month-to-month. Cancel any time with 30 days' notice. We keep clients because we're useful — not because we locked them in.

What happens if my site is hacked?

We clean it immediately, patch the vulnerability, and restore from the most recent clean backup. Malware cleanup is included in all plans — no extra charge.

Can I upgrade or downgrade my plan?

Yes, any time. Just message us. Changes take effect the next billing cycle.

Ready to stop worrying about your website?

Tell us about your site — what it does, who built it, and what's been breaking. We'll recommend the right support plan within 24 hours.

Free audit of your current site. No sales pressure. Average response: under 2 hours.

Mary
Mary Support Agent
👋 Hi! I'm Mary. Need help keeping your website running smoothly? Tell me about your site.
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